Your privacy choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Collapsible content

Shipping

All orders will be shipped out 5-7 business days after your purchase. You will receive an email with tracking information once your order has been shipped. For shipments within the United States, delivery will take between 7-14 days. For international shipments, delivery will take between 1-3 weeks.

Please double-check your address before confirming your order.

Returning

  • Any hair accessory orders are FINAL. Due to sanitary purposes, there are no returns, refunds, or exchanges.

If you received a damaged item, photos MUST be taken on the same day of the arrival and emailed to contact@diademsdesign.com. Must be returned within 30 days of purchase.

  • Our bags can be returned 30 days after purchase. Returned items must have no visible signs of wear or use.
  • Return shipping will be paid by the buyer unless there was an error on our part.

Refunds will be processed once received and inspected by Diadem’s Design. You will receive your refund after inspection in 3-5 business days.

For more questions, please email: contact@diademsdesign.com